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Subject: USCIS Contact Center Tier 1 (CCT1) UPDATE
Solicitation Number: 70SBUR25I00000003-V2-Update
Notice Type: SRCSGT
NAICS: 561422
Notice Published: 03-02-26
Response Due: 03-09-26

Agency: Department of Homeland Security
Office: US CITIZENSHIP AND IMMIGRATION SERVICES
Contact: Way Goodman, Senior Contract Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
Office Address: Williston, VT 05495



Click for official SAM (FBO) notice, additional information, and accompanying attachments

***UPDATE*** USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy.