Request For Information: Kessel Run Enterprise IT Services (KREITS)

Subject: Request For Information: Kessel Run Enterprise IT Services (KREITS)
Solicitation Number: FA8730-21-0000
Notice Type: PRESOL
Notice Published: 11-24-21
Response Due: 12-08-21

Agency: Department of the Air Force
Contact: Lynn Tran This email address is being protected from spambots. You need JavaScript enabled to view it.
Office Address: HANSCOM AFB, MA 01731-2100

Click for official SAM (FBO) notice, additional information, and accompanying attachments

THIS NOTICE IS NOT A REQUEST FOR PROPOSAL. This notice is for information and planning purposes only. The Program Management Office (PMO) at AFLCMC/Detachment 12, Kessel Run is seeking information on how interested parties could provide Enterprise-wide Help Desk support services via options such as remote working and/or locally within the Boston, Massachusetts and/or Langley AFB area. Kessel Run is pursuing a modernization and sustainment effort which seeks to leverage the advantages of Help Desk support services and potentially Help Desk as a Service (HDaaS), in order to improve overall operations, internal process get capability out to the field more quickly under a new contract vehicle referred to as the KR Enterprise IT Services (KREITS). This process will meet all regulatory testing and cybersecurity requirements in order to continue the already established lean, user-centered approach that redefines how programs within the Kessel Run portfolio deliver capability to the United States Air Force warfighter. This effort has a strong focus on engagement with the end-user community to ensure we are rapidly meeting their highest priority needs.